We are still experiencing delays from certain manufacturers and distributors.

Expected lead times are currently 5 - 21 days.

Store policies

Our store policies are summarized below. Full details can be viewed by clicking on the heading links.

Gift card fine print

A "gift card" references a pre-paid account at Arnzen Arms LLC.
This is not a credit line and interest will not be paid or due.
The funds in this account can be used to purchase any goods or services provided by Arnzen Arms.
Gift cards can not be returned and are not refundable.
Physical cards purchased at our shop are redeemable by the bearer of the card and therefore transferable.
Virtual cards purchased on the web site are linked to an account designated by an email address.
Both physical and virtual codes can be used either in store, or on line.

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Privacy and Gun Sales

The purchase and possession of firearms is a personal business. It is our belief that the customers' right to privacy is paramount when dealing with all information collected as part of firearms transactions.

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Privacy policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. If you are considering purchasing firearms, we also recommend reading our policy on Privacy and Gun Sales.Read more...

Return policy

We do not accept returns on firearms, ammunition, chemicals, safes (over 25 pounds), optics, red-dots, exploding targets, or un-packaged targets. Special orders can not be returned for any reason. Firearm parts (eg. scope mounts/rings, triggers, stocks, foregrips, sights, etc.), and cleaning supplies can only be returned if unused and in original packaging. All other items may be returned if in new condition with all original packaging. All eligible returns must be accompanied with the original receipt and processed within 30 days of purchase for a full refund.

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Shipping policy

Pricing

All orders will have shipping rates calculated during checkout. These rates come directly from the shipping service with no upcharge from us. If the rates don't make sense, please contact us by phone or email to confirm.

Free shipping

Orders totalling more than $300 will have a free shipping option during checkout. Paid options will still appear for expedited shipping. You need to select the free shipping option to receive that benefit.

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